Thank you for taking the time to check out our quick survey. Your feedback is important to us.
Depending on your answers, the survey will tailor the questions to suit how you have used City Airport & Heliport. The maximum number of question pages is 8.
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Private Pilot Licence Holder Questions - City Airport Landing Card
Landing, aircraft parking/hangarage and fuel charges are an important source of income for the airfield, helping us to maintain our service levels and allowing us to invest in improving facilities for our customers.
Please indicate your opinion about each of the following statements (where applicable):
N/A | Strongly Disagree | Disagree | Agree | Strongly Agree | Very Strongly Agree | |
Landing Fees are reasonably priced | ||||||
Hangarage Fees are reasonably priced | ||||||
Outside Aircraft parking fees are reasonably priced | ||||||
Fuel is reasonably priced |
If you disagree with any of the statements above, or have any further comments, please give details:
Landing and Parking charges are an important source of income for the airfield, helping us to maintain our service levels and allowing us to invest in improving facilities for our customers.
Please indicate your opinion abut each of the following statements (where applicable):
N/A | Strongly Disagree | Disagree | Agree | Strongly Agree | Very Strongly Agree | |
Landing Fees are reasonably priced | ||||||
Hangarage Fees are reasonably priced | ||||||
Outside Aircraft parking fees are reasonably priced |
1 | 2 | 3 | 4 | 5 | |
Quality of Service | |||||
Price | |||||
Customer Service | |||||
Aircraft / Instructor availability |
1 | 2 | 3 | 4 | 5 | |
Overall Rating |
Landing, aircraft parking and fuel charges are an important source of income for the airfield, helping us to maintain our service levels and where possible invest in improving facilities for our customers.
Please indicate your opinion about each of the following statements (where applicable):
N/A | Strongly Disagree | Disagree | Agree | Strongly Agree | Very Strongly Agree | |
Landing Fees are reasonably priced | ||||||
Overnight parking fees are reasonably priced | ||||||
Fuel is reasonably priced |
1 | 2 | 3 | 4 | 5 | |
Clarity of runway markings | |||||
Suitability of runway surfaces for your aircraft (ie eveness, grass length etc) | |||||
Suitability of runway lengths for your aircraft |
Not used | Very Poor | Somewhat unsatisfactory | About average | Very Satisfactory | Excellent | |
Aircraft Fuelling Service | ||||||
Air Traffic Service | ||||||
Control Tower Reception | ||||||
Company Admin Dept | ||||||
Direct interaction with any of the airfield management team |
Not used | Very Poor | Somewhat unsatisfactory | About average | Very Satisfactory | Excellent | |
Pilot Handbook | ||||||
ATIS | ||||||
Availability of Notams and Met information |
N/A | 1 | 2 | 3 | 4 | 5 | |
Quality of Service | ||||||
Price | ||||||
Customer Service |
N/A | 1 | 2 | 3 | 4 | 5 | |
Satisfaction Level |
Very Poor | Somewhat Unsatisfactory | About Average | Very Satisfactory | Excellent | |
Overall Expectations |
Runway 26 Cafe/Bar
Runway 26 Cafe/Bar
Very Poor | Somewhat Unsatisfactory | About Average | Very Satisfactory | Excellent | |
Customer Service |
n/a | 1 | 2 | 3 | 4 | 5 | |
Quality of the building | ||||||
Quality of the garden area | ||||||
Quality of the childrens play equipment | ||||||
Quality and variety of the menu choices | ||||||
Pricing of drinks | ||||||
Pricing of food | ||||||
Quality of the toilet facilities | ||||||
Efficiency of being served | ||||||
Customer Service |
N/A | Very Poor | Somewhat unsatisfactory | About average | Very Satisfactory | Excellent | |
Appearance / Tidyness of the Airport | ||||||
Appearance / Tidyness of the Heliport | ||||||
Quality of the facilities (eg Car Park, viewing areas, toilets) | ||||||
Helpfulness of Airport staff |
Very Poor | Somewhat Unsatisfactory | About Average | Very Satisfactory | Excellent | |
Overall Experience |
You have reached the end of our Customer Survey. Thank you.