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Esports Tournament Experience Satisfaction Survey
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How much do you know about M4? (Single Selection)
*
(Required, Multiple choice)
I haven't heard about M4.
I've heard about M4, but haven't watched it.
I've watched M4, but only occasionally.
I've watched M4 and followed the schedule and progress.
Why haven't you watched M4 even though you've heard about it? (Multiple Selections, Choose up to 3)
*
(Required, Checkboxes, maximum 3 choices.)
I've watched M Championship before and had a bad experience.
I don't know where I can watch the M4 matches.
It costs too much mobile data to watch matches, so I don't watch them.
The M4 match schedule doesn't work for me.
I prefer playing games to watching esports tournaments.
My favorite team isn't qualified for M4.
I don't know the schedule or when the matches would be on.
The promotion for M4 doesn't attract me.
Other, please specify
Which of the following M Championship experiences in the past makes you not want to watch M4? (Multiple Selections)
*
(Required, Checkboxes)
The schedule was unreasonable.
I couldn't understand the matches.
The matches weren't exciting enough.
The live streams are of poor quality.
The commentators weren't professional enough.
Other, please specify
Why do you watch M4? (Multiple Selections, Choose up to 3)
*
(Required, Checkboxes, maximum 3 choices.)
I want to feel the spirit of esports matches.
I want to pass the time.
I want to learn the pro players' techniques and strategies.
I want to get the event rewards.
I was attracted by the advertisement.
My favorite player or team is qualified for M4.
My friends watch M4. I watch it so I can talk about it with them.
Other, please specify
How satisfied are you with the overall match-watching experience of M4? (Single Selection)
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How willing would you be to recommend M4 to your friends? (0=Very unwilling, 10=Very willing)
*
(Required, Multiple choice)
0
1
2
3
4
5
6
7
8
9
10
Why are you unwilling to recommend this esports tournament to your friends? (Multiple Selections, Choose up to 3)
*
(Required, Checkboxes, maximum 3 choices.)
The matches aren't exciting enough.
I can watch it alone and don't need to watch it with friends.
None of my friends play this game.
My friends are already watching the tournament and don't need my recommendation.
My favorite team or player isn't qualified for M4.
There aren't any rewards for recommending.
Other, please specify
How often did you watch the matches during M4? (Single Selection)
*
(Required, Multiple choice)
6 times or more per week
3-5 times per week
1-2 times per week
I can't remember.
Which of the following could describe your habits of watching M4? (Multiple Selections, Choose up to 3)
*
(Required, Checkboxes, maximum 3 choices.)
I watch any matches that suit my schedule (e.g. off work/school).
I only watch the most important matches (e.g. knockouts, finals).
I only watch the matches of my favorite team.
I watch matches delivered by my favorite commentators or MCs.
I watch every match.
I only watch the matches of stronger teams.
Other, please specify
Where do you usually watch M4 matches? (Single Selection)
*
(Required, Multiple choice)
In-game
YouTube
TikTok
Facebook
Other online platform, please specify
Why do you watch M4 on this platform? (Single Selection)
*
(Required, Multiple choice)
The watching experience is smooth and the image quality is good.
The live stream has lots of interactions (e.g. bullet chats, guesses, rewards).
It has a good community.
I'm used to watching matches on this platform.
Other, please specify
How satisfied are you your M4 watching experience? (Single Selection)
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How satisfied are you with the following aspects of the live stream of M4?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall satisfaction
Live stream clearness
Live stream smoothness
Screen design of the live stream
Match statistics presentation
How satisfied are you with the following aspects of the M4 matches?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall satisfaction
A reasonable number of timeouts
Match schedule
Tournament rules
Competition level
Players' competitive spirit
Excitement of the matches
How satisfied are you with the following aspects of the M4 sessions?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall satisfaction
Pre-match statistics analysis
MC interactions and interludes
Ban & Pick
Post-match statistics analysis
Post-match interviews
Post-match commentaries and reviews
How satisfied are you with the following aspects of the M4 commentators?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall satisfaction
Degree of neutrality
Game knowledge
Style
Which of the following MLBB esports social media accounts do you follow? (Multiple Selections)
*
(Required, Checkboxes)
MLBB Esports
Team Accounts
Media Accounts
Player Accounts
MPL Accounts
None of the above
Which of the following M4-related content do you follow on social media? (Multiple Selections)
*
(Required, Checkboxes)
Tournament info update (e.g. schedule, tournament rules, lineups, etc.)
Live tournament content
Behind-the-scenes
Tournament-derived content (e.g. highlights, etc.)
Other, please specify
How satisfied are you with the following content?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Tournament info update (e.g. schedule, tournament rules, lineups, etc.)
Tournament-derived content (e.g. highlights, etc.)
Behind-the-scenes
Live tournament content
Which of the following tournament information about other regions do you want to see on local MLBB esports media?
*
(Required, Checkboxes, maximum 3 choices.)
I want to see live tournament content from other regions.
I want to see behind-the-scenes from other regions.
I want to see player information from other regions.
I only want to see tournament information about local regions.
I want to see schedules and tournament rules from other regions.
Other, please specify
Which of the following best describes your use of the M4 official website? (Single Selection)
*
(Required, Multiple choice)
I don't know about the M4 official website.
I know about the M4 official website, but I haven't visited it.
I've visited the M4 official website.
How often did you visit the M4 official website during M4?
*
(Required, Multiple choice)
Several times per day
1 time per day
2-6 times per week
1 time per week
Less than 3 times in total
Which of the following content do you usually check on the M4 official website?
*
(Required, Checkboxes, maximum 3 choices.)
Team/Player information
Match results
News
Match predictions
Match schedule
Other, please specify
Where did you learn information about the M4 official website?
*
(Required, Checkboxes)
Instagram
YouTube
In-game
TikTok
Facebook
M4 Press Conference
Other, please specify
Which of the following M4 sponsor brands do you know? (Multiple Selections)
*
(Required, Checkboxes)
Metfone
Paymaya
Grab
Samsung
Hotlink
Secret Lab
EsportsChart
Axis
Smart
Infinix
UBS Gold
Gank
Vidio
Sting
Grab
TikTok
None of the above
Where did you learn information about these sponsors? (Multiple Selections)
*
(Required, Checkboxes)
M4 Social Media
M4 On-Ground & Ticketing
M4 Website
M4 Broadcast
Other, please specify
Which of the following factors do you consider when purchasing a sponsor's product? (Multiple Selections, Choose up to 3)
*
(Required, Checkboxes)
Utility
Brand
Aesthetics
Price
IP/Hero
Other, please specify
Have you participated in [M4 Guess] in the game? (Single Selection)
*
(Required, Multiple choice)
Yes
No
Why didn't you participate in M4 Guess? (Single Selection)
*
(Required, Multiple choice)
I didn't know about it.
I didn't know how to participate. I didn't quite understand the rules.
I don't like the gameplay of the event.
I'm not interested in the event reward.
I'm only interested in playing the game. I'm not interested in any in-game events.
Other, please specify
Which of the following aspects of M4 Guess provided you with better experiences?
*
(Required, Checkboxes, maximum 3 choices.)
The rewards are reasonable.
The information is presented clearly on the Guess Interface (e.g. region, date, match info, schedule, etc.).
The Guess-related information is clearly informed (e.g. timing, quest info, rules, guess info, etc.)
M4 Guess is well-combined with the M4 Pass event (e.g. make guesses to get M4 Pass EXP, get Guess Coins by upgrading the Pass level, etc.)
The M4 Guess event time is reasonable. There's enough time to participate.
The Guess Interface is convenient to use (e.g. quick enough to find the matches to guess and claim rewards).
The Guess Coins can be exchanged with Diamonds.
The results are announced timely.
The Guess quests are simple and clear.
Other, please specify
How satisfied are you with M4 Guess overall? (Single Selection)
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Please leave your thoughts or suggestions for M4 Guess, if any. (Optional)
Which of the other MLBB tournaments have you watched? (Multiple Selections)
*
(Required, Checkboxes)
Other, please specify
M3
SEAGAMES
MPL
MSC
I haven't watched any other MLBB tournaments.
How satisfied were you with M3 overall?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Which of the following games have you watched tournaments of in the past year?
*
(Required, Multiple choice)
Yes
No
League of Legends
League of Legends: Wild Rift
Dota 2
Valorant
Free Fire
PUBG Mobile
Arena of Valor
How satisfied are you with the tournaments of the following games?
*
(Required, Multiple choice)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
League of Legends
League of Legends: Wild Rift
Dota 2
Valorant
Free Fire
PUBG Mobile
Arena of Valor
Your Gender (Single Selection)
*
(Required, Multiple choice)
Male
Female
Your Age (Single Selection)
*
(Required, Multiple choice)
Below 13
13-18
19-23
24-30
31-35
Over 35
How often did you play MLBB in the past month? (Single Selection)
*
(Required, Multiple choice)
Everyday
4-6 times per week
1-3 times per week
Less than 1 time per week
I didn't play MLBB in the past month, but I've played it before.
I haven't played MLBB, but I watch MLBB tournaments and news.
What's the highest rank you've reached in MLBB? (Single Selection)
*
(Required, Multiple choice)
I don't play Ranked mode.
Warrior
Elite
Master
Grandmaster
Epic
Legend
Mythic
Your Country/Region (Single Selection)
*
(Required, Multiple choice)
Indonesia
Philippines
Malaysia
Cambodia
Singapore
Myanmar
Vietnam
Thailand
Brazil
Argentina
Peru
Bolivia
Saudi Arabia
United Arab Emirates
Egypt
U.S.
Russia
Turkey
Bangladesh
Nepal
Other
Have you watched any M4 matches on-site?
*
(Required, Multiple choice)
Yes
No
Please leave your thoughts or suggestions for M4, if any.